Terms & Conditions

1. Acceptance of Terms

By creating an account and using QuickExamSupport, you agree to comply with these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations.

2. Description of Service

QuickExamSupport provides:

• CBSE exam preparation materials for Class 10 and Class 12
• Practice questions, formulae, and sample papers
• Progress tracking and performance analytics
• Free access to first 4 chapters
• Premium subscription for full content access

3. User Accounts

Account Creation:

• You must provide accurate and complete information
• You are responsible for maintaining account security
• You must be at least 13 years old (with parental consent if under 18)
• One account per user

Account Termination:

• You may delete your account at any time
• We reserve the right to terminate accounts that violate these terms

4. Subscription Plans

Free Plan:

• Access to first 4 chapters
• Limited practice questions
• Basic formulae

Premium Plans:

• Monthly: ₹9/month - Access to all chapters and unlimited questions
• Yearly: ₹21/year - Best value with full access
• Automatic renewal unless cancelled
• Cancel anytime through your account settings

5. Payment Terms

• All payments processed securely through Razorpay
• Prices are in Indian Rupees (INR)
• Subscriptions renew automatically unless cancelled
• You will be notified before renewal
• Payment failures may result in service suspension

6. Cancellation and Refunds

See our Refund Policy for detailed information. Summary:

• 7-day money-back guarantee on first subscription
• Cancel anytime - no questions asked
• Refunds processed within 5-7 business days

7. Acceptable Use

You agree NOT to:

• Share your account credentials with others
• Copy, distribute, or resell our content
• Use automated tools to scrape our content
• Attempt to hack or disrupt our services
• Upload malicious code or viruses
• Impersonate others or create fake accounts
• Use the service for any illegal purpose

8. Intellectual Property

• All content is owned by QuickExamSupport or licensed to us
• You may use content for personal study only
• Commercial use, copying, or distribution is prohibited
• CBSE curriculum and exam patterns are used for educational purposes

9. Disclaimers and Limitations

Educational Purpose:

• Our content is for exam preparation guidance only
• We do not guarantee specific exam results or scores
• Success depends on individual effort and preparation

Service Availability:

• We strive for 99% uptime but cannot guarantee uninterrupted service
• We may perform maintenance with or without notice
• We are not liable for technical issues beyond our control

Limitation of Liability:

• Our liability is limited to the amount you paid for the service
• We are not responsible for indirect or consequential damages

10. Content Accuracy

• We make every effort to ensure content accuracy
• Content is based on CBSE 2026 syllabus
• Users should verify important information independently
• Report any errors to info@quickexamsupport.com

11. User-Generated Content

• You retain rights to content you submit (feedback, questions)
• You grant us license to use your feedback to improve services
• We may moderate or remove inappropriate content

12. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your data.

13. Changes to Terms

• We may update these terms from time to time
• We will notify you of significant changes via email
• Continued use after changes constitutes acceptance

14. Governing Law

• These terms are governed by the laws of India
• Disputes subject to jurisdiction of courts in [Your City], India
• Compliant with Indian IT Act 2000

15. Contact Information

For questions about these Terms and Conditions:

• Email: info@quickexamsupport.com
• Website: https://quickexamsupport.com
• Support: Available Monday-Saturday, 9 AM - 6 PM IST

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